Customer Support

Azure Marketplace deployments — first boot

Every image ships without any shared or default password. On the VM's first boot, a unique random admin password is generated for your VM and saved to a root-only file. There is no well-known credential to change.

1. Deploy the offer from the Azure Marketplace (Get It Now → Create), choosing your SSH key at the Administration step.
2. Allow inbound SSH (22) for yourself plus the application port(s) listed on the product's support page — restrict to your own IP where possible.
3. SSH in and print the generated admin password (exact path on each product page below), sign in to the app as admin, and change the password immediately.

Product quick-start pages

Per-product sign-in URLs, ports, and admin-password locations — one page for every offer in the catalog.

What we support

• Deployment and first-boot issues for any Derek Coleman & Associates Inc marketplace offer
• Generated-credential recovery steps and sign-in problems
• Image content questions (versions, ports, configuration file locations)
• Security advisories and image freshness
• Billing questions about our listings (Azure infrastructure charges are billed by Microsoft)